Richard (Rik) Tadd
Richard – known as ‘Rik’ within the team – spent the majority of his career serving 28 years in the Royal Air Force. In his last four years, he served at the Royal Air Force Odiham as the Senior Non-Commissioned Officer (SNCO), Staff and Personnel Administrator, where he looked after pay and personal documentation for all Squadron Air Force personnel. Now with ABS, he has an impeccable ability to attract the attention of our customers with his unique “Service Desk, how can I help?” whenever he picks up the phone.
Since joining ABS in October 2008, Rik has become a significant and integral part of the team, providing valuable first-line support; so well in fact, that he has become the Level 1 Support Team Leader. He has an organised and professional approach to his work here at ABS, but is certainly not shy of getting his hands dirty! He is often the focal point for many first-line support issues, and is a staple of our SPOC helpdesk.